BRIDAL FAQ

Planning your wedding beauty with Pink & Pampered Salon? Start here for on-location booking and wedding-morning preparation.

Travel and pricing

Do you travel throughout Chicago and Northwest Indiana?

We provide on-location hair and makeup throughout Chicago, Chicagoland and Northwest Indiana, including homes, hotels and venues. Send your exact getting-ready address and wedding date so we can confirm availability for your location.

What are the travel and parking charges?

Please include your venue address, parking arrangements and any access restrictions with your inquiry. Ask us to confirm applicable travel and parking charges in your quote before booking; this FAQ does not list a flat travel rate or promise complimentary parking.

Is there a minimum bridal party size or service total?

Send the number of people requesting hair, makeup or both. Ask us to confirm any minimum guest count or service requirement for your date and location, including bride-only bookings, before paying your deposit.

What is included in my bridal price?

Request an itemized quote for your chosen services. Confirm trial costs and any travel, parking, early-start or additional-service charges that may apply. Do not assume extras are included unless they appear in your booking details.

Trials, sanitation and sensitive skin

Can I book a bridal hair and makeup trial?

Contact us to discuss trial availability, pricing, what is included and whether a trial can take place before your wedding booking is confirmed. Bring inspiration photos and explain what you like or want to avoid. Ask whether your trial artist will also be available for the wedding.

How can I learn about your sanitation practices?

Please ask us to explain our current tool-cleaning, brush-cleaning, applicator and product-handling procedures before your appointment. We can discuss your questions directly rather than asking you to assume a particular procedure or product is used.

What if I have sensitive skin or allergies?

Tell us about sensitivities, known allergies and previous reactions when you inquire, and again before your service. Ask which products and adjustments are available, whether your own products can be used, and whether a trial or product test is appropriate. Specific sensitive-skin products or reaction-free results are not guaranteed by this FAQ.

Deposits and booking terms

How do I request a wedding booking?

Email pinkpampered@gmail.com with your full name, phone number, wedding date, getting-ready address, requested services, estimated group size and preferred timing. You can also call or text 312-884-9069. Our Contact page states that we will respond within 48 hours, Monday through Sunday, to discuss availability and questions.

What deposit is required?

Our current booking instructions require a 50% deposit to secure a booking. Follow the invoice and payment instructions sent to you. The Contact page allows 48 hours from receipt of the confirmation pack to pay the deposit and secure the booking; please confirm the deadline in your wedding booking details.

When is the wedding balance due?

For weddings, the balance is due 14 days before the event. Our Contact page requests final guest numbers one week before the party; please confirm the wedding-specific headcount deadline and any changes before your balance is due. Group increases are subject to package restrictions and availability.

What are the cancellation terms?

The current Contact page states: “For Weddings & Large Events: the deposits are 50% refundable immediately after appointment is scheduled and confirmed and 90 days prior to your scheduled appointment.” It also states: “Should you cancel or miss an appointment or return a custom order, within 24 hours of appointment or used custom order 100% of the purchase price is non-refundable due to already incurred material and labor costs.”

Please ask us to confirm in writing how these terms apply to your wedding date, including cancellation between 90 days and 24 hours before your appointment and any rescheduling request, before paying. Do not apply the separate spa-party cancellation terms to a wedding booking. See the Contact Us page for the existing booking and cancellation wording.

Wedding-morning logistics

When should the team and bridal party arrive?

Share your venue access time, photography schedule, first-look or ceremony time and the time everyone must be ready. Ask us to confirm the team's arrival and setup time, each person's service time and the finish time in your wedding schedule. No standard arrival buffer or service duration is promised here. Make sure each guest is present at their agreed time.

What should clients prepare?

Our current preparation instructions ask guests to have clean hair and no makeup or product on the face. If receiving nail services, remove existing polish. Confirm any personalized hair or skin preparation instructions with your artist. Have inspiration photos and any planned hair accessories or veil available for discussion.

What should the getting-ready space include?

Provide a cleared room, seating for each guest and a good-sized cleared table for setup. Share parking and building-access instructions in advance and confirm access to power. If your booking includes services needing water or music, discuss sink access and Wi-Fi arrangements with us.

How do I confirm last-minute details?

Our Contact page says we will call two days before the event to answer last-minute questions. Keep your phone number and location details up to date, and contact us promptly if your schedule or group changes.

Ready to discuss your date? Contact Pink & Pampered Salon or explore our Services.